Frequently Asked Questions

  • How long does delivery take?

    Jazz and Wow Handmade will send your order within 4 working days of placing the order. These items are handmade and some will be made to order.

  • My buttons are not uniform.

    All Items are handmade, this means there will be variants in each one, it is what makes every item unique.

  • My order hasn’t arrived. What do I do?

    If you are in the UK, your order should have a tracking number attached to the confirmation of dispatch. If you have checked and still need further advice, use the contact me page to email me.

  • I am not happy with my order. How do I let you know?

    Please use the contact me page.

  • Do you make orders custom?

    Please feel free to contact me to ask, I may not be able to but I will certainly try.